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Can you make my chocolate a different color and/or flavor?
Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.You can pay through check, money order, MasterCard or Visa. At this time, we do not accept Discover or American Express.
How should I store my chocolate once I receive it?
Chocolate is best kept in a cool dark place, at temperatures between 63-75F. Your chocolates should not be refrigerated or frozen, as this will damage the chocolates and images. Chocolates with images might fade if exposed to direct light for too long, so store them out of direct light until your event. It is also important that you avoid storing your chocolate near materials with strong odors. Chocolate absorbs any nearby odor, thus altering the flavor of the product.For personal service, please call us toll free to place the order. You can also email () us with your physical address & M/C or Visa # and CVV2 # (last 3 digit on the back of your credit card). The other option would be to print out an order form, enclose a check & mail to: Favorcopia, 3819 Vineyard Ave., #34, Pleasanton, CA 94566. Please remember to put down an email address or phone # so that we can reach you..
Do you provide favor samples?
Yes, we do. Due to the high volume of requests for samples, we have to charge our customers the cost of the finished sample item plus $3.00 shipping & handling for every item. Colors for samples will be subject to the colors we have on hand. We will, however, do our best to match your requested colors. No personalization will be available on samples (random samples only).Yes, we do. Due to the high volume of requests for samples, we have to charge our customers the cost of the finished sample item plus $3.00 shipping & handling for every item. Colors for samples will be subject to the colors we have on hand.
What if my order arrives damaged?
We take great care packaging your order to ensure that it arrives in perfect condition. All packages are shipped with insurance to cover damage during transit. If the package is physically damaged due to shipping, please tell the driver to note the damage. Call us immediately so we can settle the damage dispute with the appropriate carrier and arrange for a replacement order.Shipping is available throughout the United States . Shipping rates vary, so we will give you an estimate based on the size of your order. At that time we can discuss the different shipping methods and rates.
How do we place an order?
For personal service, please call us toll free to place the order. You can also email () us with your physical address & M/C or Visa # and CVV2 # (last 3 digit on the back of your credit card). The other option would be to print out an order form, enclose a check & mail to: Favorcopia, 3819 Vineyard Ave., #34, Pleasanton, CA 94566. Please remember to put down an email address or phone # so that we can reach you..Absolutely; we love to make our customers happy. If you have a certain color that you need for your special event, just mail us a color swatch and we will try to match it, as close to the swatch as possible. We can also add flavorings and crunches to add a different twist to your order. A slight upcharge will apply when customizing colors and flavors.It means you will get all the supplies, including printed ribbon and instructions, to do the favor. You simply have to put it together. Our Products: Thank you for visiting your one stop resource for party favors. We’ve got a great selection for you..
Do you give volume discounts?
Our prices are very competitive as it is. thus, we do not offer discounts. However, we will definitely try to match any written quotes you can get to us.It means you will get all the supplies, including printed ribbon and instructions, to do the favor. You simply have to put it together. Our Products: Thank you for visiting your one stop resource for party favors. We’ve got a great selection for you..
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