Posted on August 24th, 2009 by Sean Anderson
A number of the most powerful numbers we have around are toll-free numbers. You can either rave about a product that just worked for you or vent your total disgust if you thought it was trash. Whatever your reasons for calling a toll-free number, you\’re sure there\’s someone out there getting paid just to listen. And that\’s not all. Even you could be the one listening - to a hoax caller whose private number won\’t be so private soon - thanks to the technology of toll-free numbers. You don\’t get paid for that but that\’s only for the reason that your peace is priceless.
No Comments »
Filed under: Customer Service
Posted on August 17th, 2009 by Jose L Riesco
Towards the end of the primary career, many people start to dream about owning their own business, as their thoughts turn to what they might do in semi retirement. Maybe this is something that has been on your mind for a long time and you would really love to open up an establishment to save your favorite food. Whilst this is an admirable thought and infinitely doable, be sure that you employ the services of a restaurant consultancy right from the get go.
No Comments »
Filed under: Customer Service
Posted on November 27th, 2008 by Amy Nutt
During an advertisement for an overnight shipping service, an announcer seriously intones ‘When it absolutely positively has to be there overnight.’ But for many, the question remains if the mail is truly delivered during the night time.
No Comments »
Filed under: Customer Service
Posted on November 25th, 2008 by Amy Nutt
Part of the appeal of customer-centricity is that it takes very little business acumen to grasp its core concept. Focus intensely on customers, align your products or services with their interests, and voila: a customer-centric culture is born. Simple, right? Not quite. Becoming a truly customer-centric organization is perhaps one of the most difficult transitions an organization can make, fraught with hidden obstacles and unanticipated challenges. Here are three potential roadblocks on the path to a customer-centric strategy, and how to get around them.
No Comments »
Filed under: Customer Service
Posted on November 18th, 2008 by Craig Calvin
Do you think you are providing great customer service? Most businesses would say yes, yet customers report that modern business is plagued with poor customer service and rude employees. In this atmosphere, knowing the secrets to great customer service can set you apart from the competition and guarantee repeat business. There are five concrete things you can do to make customers look forward to dealing with you and your employees.
No Comments »
Filed under: Customer Service
Posted on November 1st, 2008 by Amy Nutt
At first glance, big picture thinking and customer focus would seem to be mutually exclusive terms. After all, the first phrase connotes a farsighted, panoramic view of business, while the second implies an intense, laser-beam-like concentration on the customer. Yet as revealed in Magnifying Customer Focus: A Study of Current Trends and Future Possibilities 2006-2016, a global study commissioned by American Management Association and conducted by The Human Resource Institute, the terms are not only compatible, they are inseparable.
No Comments »
Filed under: Customer Service
Posted on October 24th, 2008 by Robert Billings
Question and answer seminars for your customers can help you accomplish many things. Some examples are: you can create buzz about your website, increase your mailing list size, launch a new service or product, or even increase your profits.
No Comments »
Filed under: Customer Service
Posted on October 14th, 2008 by mimmo greco
What should my child bring to Shakespeare Camp? What clothes are appropriate?
A bag lunch (no food is provided), any necessary medication, and afternoon snack if attending aftercare. Some sites have faith-based food restrictions, which you’ll be informed about in the confirmation letter. We highly recommend bringing a large bottle of water, and sunscreen for outdoor sites. We provide all worksheets, a class folder, a script, and materials for prop, scenery, and costume construction. Campers will sometimes volunteer to bring props and costumes from home.
No Comments »
Filed under: Customer Service
Posted on September 26th, 2008 by Thulas Sukati
We have at least once asked ourselves this question or may be posed the question to some one else also. There are plenty of reasons why it makes more sense to shop online and there lie the real answer to this question. Some of the reasons are listed below why you should make the internet your shopping venue.
No Comments »
Filed under: Customer Service
Posted on August 24th, 2008 by Kim and Charles Petty
The formula for success for any business is to get your customers to make repeat purchases. There are a number of factors involved for getting repeat customers: pricing, quality of products and services, excellent customer service etc. One of the best ways is to reward your customers for their repeat purchases. Here are three effective customer reward programs you could implement: Number Of Purchases
No Comments »
Filed under: Customer Service