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Microsoft Word can be found on almost every computer in the known world, and not just PCs either. Macs run Word too. It’s probably because it’s so widely used that most people never get trained in how to use it and, as a consequence a lot of Word users make some pretty basic mistakes when creating their documents.

* Are you ever guilty of pressing the Return key at the top of a document to move the cursor down, perhaps when creating a document to be printed on your company stationery? If so, this means that you are creating a document with unwanted characters at the start. Much better to click on File - Page Setup and change the top margin (in Word 2003) or click on Custom Margins in the Page Layout tab of the Word 2007 ribbon.

* A lot of Word users have the habit of entering two spaces after a full-stop. This is a recommendation that used to apply when typewriters were being used with monospace typefaces such as Courier. With the advent of word processors, and now computers, the two space rule is redundant because electronically generated fonts are proportionally spaced and it’s easy for the eye to pick out the end of each sentence.

* The habit of pressing the Return key twice at the end of each paragraph is not a good idea because it creates a sea of extra white space on the printed page. Only one return should used to end the paragraph. Extra space can then be added using the paragraph spacing commands. To find these options, in Word 2003 or earlier, choose Paragraph from the format menu. In Word 2007, click on the Page Layout tab.

* People who have never had any formal Microsoft Word training can perhaps be forgiven for not fully understanding how tabs work. You will even see some users attempting to align elements by using the space bar and, of course, when they print the document, nothing is properly aligned. As experienced users will know, the Tab key should be used; not the space bar.

* Having identified the Tab key as the correct one to use to create columns, many Word users just press the tab key to tab along to the next default tab. The number of times the Tab key is pressed will thus vary, depending on the length of each piece of text. It is much better to set one’s own tabs by clicking on the Word ruler. This means that on each line of text, the tab key will be pressed the same number of times between columns.

* Another common mistake among Word users is to manually format text in long documents or perhaps to user the Format Painter. Manually formatting text is fine for single page or short documents but with long documents, it’s best to use Word’s style feature. That way, if you need to modify the appearance of the document, all you need to do is to modify the attributes of the styles.

* Word has a number of AutoCorrect options which can seem intrusive to new users and who complain about them without attempting to switch them off. To modify Word’s AutoCorrect and other settings, choose Options from the Tools menu (Word 2003/2002 etc.) or choose Word Options from the Office button in Word 2007.